Q: What does the web site migration service include? Will my web site be secure?
A: The web site migration service provided by PCSOFTECH is absolutely free of cost and consists of moving all your web files, databases and e–mails from your current web hosting provider to your brand new hosting account with us. We will also update all the configuration settings necessary for your websites to be fully operational on our next–generation cloud hosting platform.Our techs are fully capable of transferring just about any website. With years of experience in the industry, they’re well–versed in the inner workings of our hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–made web app with a lot of custom libraries is as elementary as transferring a plain WordPress–based blog.
Q: Just how long will the website migration procedure take?
A: We strive to implement all website migrations ASAP. Nevertheless, we don’t have a fixed time frame for website migrations. There are several factors that you need to take into consideration – the very size of your site and the workload of our website migration team, etc. We always try to implement each migration in less than 48 hours. With smaller web sites, our staff typically manages to finish in under 24 hours.
Q: My privacy concerns me. What information do you require?
A: We’ll need the login details for your current web hosting provider’s Control Panel and the web site’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t misuse it?
Q: Will my website be offline during the migration?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. When the migration is completed, we’ll ensure that everything is working correctly and that the integrity of your web content is not compromised before notifying you that the migration is over. Then we’ll explain to you how to transfer the domain name to your web hosting account with us and how to change your DNS records.
Q: Will my current web hosting provider know that I am leaving them?
A: While we move your website content, your web hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Does it make a difference what platform my present provider is using?
A: Yup. We support all conventional Linux–powered hosting platforms. We do not support Windows–powered hosting platforms, since we do not provide Windows web hosting services ourselves.Additionally, we do not support proprietary site creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.