Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center section incorporated into your Web Control Panel offers a collection of help articles and frequently asked questions. Aimed toward fixing any common issue that you may possibly have, they are contributed by our support team of qualified technicians.

  • Top quality support service

  • Tutorial Video Clips

  • If you’d like to watch how an action is implemented or how a problem is sorted out, rather than just reading about it, check out our compilation of how–to video tutorials. They cover a lot of different topics and will help you swiftly find your way around the Web Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 customer support service with a sixty–minute response guarantee. Our team of trained techs will be at your disposal to respond to all the questions that you could possibly have. During non–peak periods, an answer will be offered within just twenty minutes.