Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Guarantee

  • Our group of professionals will do their best to reply to your support enquiries within less than 1 hour. If, however, the situation you have encountered demands the help of our Admin =Dept,= we will address the ticket to the administrator on duty and will write a comment to inform you.

  • Top quality support service
  • Professional Client Assist Service

  • We offer you 7 days a week customer support through a turbo–fast ticket application built into your Control Panel. You could write to us whenever you want about any of the programs that come pre–configured on your virtual server, which include the selected OS, the server management panel and our custom produced Web Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • In the Web Control Panel that is provided gratis along with your virtual server, you will find an information–rich Help section, containing everything you need to learn about running your internet sites and programs. We have introduced a wide array of how–to reports and video tutorials that demonstrate the essential site managing duties in an easy to comprehend form.