Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is qualified to swiftly address all of our website hosting customers’ requests and assistance inquiries. Through our ticketing system, it is also possible to supply your issue and a support staff representative will likely get back to you in less than max one hour. Actually, practice has shown that the typical answer period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any issue you’ve got in connection with PCSOFTECH’s products and services. We have got specialists present all of the time to deliver support at any time when necessary. You can use the ticketing system or post a message anytime, alternatively you can pick–up the phone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while working within the Control Panel, you are able to always simply click the Help button and see your problem in the variety of content articles that will show up. We have as well turned the vast majority of content articles into video tutorials. The collection of movies will come up if you choose the Videos button available on the top right.